Tkgem com Terms & Conditions — The Complete Guide for Members

1General Terms & Introduction

These Terms & Conditions ("Terms") constitute a legally binding agreement between tkgem com ("we", "us", "the Platform") and any individual who uses our website or mobile platform ("member", "you"). tkgem com is a Bangladesh-based online Sports Betting and lottery platform that offers registered members betting on cricket, football, kabaddi, and more than 30 other sports.

By using tkgem com's services, you confirm that you have read, understood, and agreed to these Terms and Conditions. tkgem com reserves the right to update these terms at any time, and members will be duly notified of any changes.

These Terms are governed by the applicable laws of Bangladesh. In the event of any dispute, tkgem com's decision shall be considered final, unless the member chooses to appeal to the relevant authority.

2Account Registration & Management

A personal account is required to access tkgem com's services. All information provided at registration must be truthful, accurate, and up to date. Providing false information may result in account termination and forfeiture of any funds held.

• Each individual may hold only one account. If multiple accounts are found, all of them will be closed.
• Keeping your account password confidential is your own responsibility. Never share your password with anyone.
• Any unauthorized access to your account must be reported to tkgem com immediately.
• Transferring or selling your account is strictly prohibited.
• The mobile number and email address provided at registration must be verified.

3Age Restrictions & Eligibility Requirements

Tkgem com's services are available to users aged 18 and above only. Minors are not permitted to register, and any account found to belong to a minor will be closed immediately.

• A national ID card or passport may be required at registration to verify your age.
• Large withdrawals may be held pending age verification.
• If a minor's account is identified, it will be terminated and all funds forfeited without refund.
• Tkgem com is fully committed to protecting minors, with zero tolerance on this matter.

4Betting Rules & Restrictions

There are a few important rules to follow when placing bets on tkgem com. Once a bet is confirmed, it cannot be changed — so please review all details carefully before submitting.

• The minimum betting amount is ৳20 BDT, and the maximum may vary depending on the specific event.
• You may not place bets above the maximum limit more than once on a single event.
• In live betting, odds may change at any time based on match conditions.
• If incorrect odds are displayed due to a technical error, tkgem com reserves the right to void the affected bets.
• If a match is cancelled or postponed, the relevant bet will be voided and the stake returned.
• Placing opposing bets on the same match (arbitrage betting) is strictly prohibited.

Tkgem com follows official announcements from international sports authorities to determine results. In the case of any disputed outcome, tkgem com's decision is final.

5Deposits, Withdrawals & Payment Policy

Tkgem com offers fast and secure payments via bKash, Nagad, and Rocket. Deposits are typically credited to your account instantly.

• Minimum deposit amount is ৳100 BDT.
• Minimum withdrawal amount is ৳300 BDT.
• Withdrawal requests are generally processed within 1 to 24 hours.
• Withdrawals can only be made via the same payment method used for the original deposit.
• Large withdrawals may be withheld until KYC verification is complete.
• Additional verification may be required for suspicious transactions.

6Bonuses & Promotional Offers

Tkgem com regularly offers a variety of bonuses and promotional offers. Each bonus comes with its own terms and conditions, which should be read carefully before claiming.

• The welcome bonus is available to new members only and applies to the first deposit exclusively.
• To withdraw bonus funds, you must first meet the specified wagering requirements.
• Not all bet types are eligible for bonus funds — certain sports or odds restrictions may apply.
• Any attempt to claim bonuses using multiple accounts will result in all associated accounts being permanently banned.
• Tkgem com reserves the right to modify or cancel any bonus offer without prior notice.

7Prohibited Activities & Code of Conduct

The following activities are strictly prohibited on tkgem com and may result in account termination as well as legal action:

• Participating in match fixing or any form of fraudulent activity.
• Using bots or automated software to place bets.
• Using money obtained through money laundering or illegal sources.
• Attempting to hack or gain unauthorized access to tkgem com's systems.
• Using another member's account or stealing their personal information.
• Exploiting platform bugs or technical errors to gain an unfair advantage.

8Account Suspension & Termination

Tkgem com reserves the right to investigate, suspend, or close any account at any time. Grounds include breach of these terms, suspicious activity, or failure to complete verification.

• To recover a suspended account, please contact our support team.
• Members may also request account closure at any time.
• Any valid balance will be returned to the member before an account is closed.
• If an account is closed due to a terms violation, the remaining balance may not be refunded.

9Privacy & Data Protection

Tkgem com places the highest priority on protecting members' personal information. Your data is collected, used, and stored in accordance with our Privacy Policy. To learn more, visit our Privacy Policy View page.

• Your information will never be sold to third parties.
• All transactions are secured with SSL encryption.
• Information may be disclosed to legal authorities if required.

10Limitation of Liability

Tkgem com is committed to delivering the highest standard of service; however, our liability is limited in certain circumstances.

• Tkgem com is not liable for any failed bets resulting from loss of internet connectivity or device-related issues.
• Tkgem com is not responsible for delays caused by third-party payment systems.
• Members are solely responsible for any account information leaked due to their own negligence.
• No compensation will be provided for service disruptions caused by natural disasters or other unforeseen circumstances.

11Policy on Changes to Terms

Tkgem com reserves the right to partially or fully amend these Terms and Conditions at any time. Members will be notified of significant changes via email or an on-platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.

12Contact & Complaints

If you have any questions or concerns about these Terms & Conditions, please don't hesitate to contact us. Our 24/7 Bangla support team is always here to help.

• Email: support@tkgemcom.bet
• Live Chat: Log in to the platform and chat with us directly.
• We aim to respond to all complaints within 72 hours of receipt.